To Our Lanie Girls,
In light of the most recent events surrounding COVID-19, we have closed our NYC office and we are operating the best we can from our homes - in our PJs of course :)
While we adjust to this trying time, we want to reassure you - our valued customers - that we are continuing to fulfill orders. We urge you to take this time to reflect, read, and hold your loved ones close - and if you need a refresh, buy some new loungewear.
While we are continuing to operate as normally as possible, please be aware of the below changes:
• All customer service inquiries will be handled via email. Please email firstname.lastname@example.org with any questions or concerns. Our live chat is available on our website. We are here for you.
• Our warehouse will be taking all necessary precautions to protect the safety of our fulfillment team and our community.
• Please be understanding of any delays involving shipments on both regular and embroidery orders and returns due to the unforeseen circumstances of operating out of the office.
In the meantime, follow us on Instagram as we will continue to spread light and joy. Share a tag of you staying cozy in your PJ’s to spread the Lanie love! #MLAllDay We also encourage you to donate to help food banks respond to COVID-19.
Wishing you good health and lots of love,
Founder of Morgan Lane